Oman - -Manage and lead the day to day operations for customer network. -Become primary interface with customer CTO and other Operations Managers. -Make sure that Ericsson MS delivers all contracted SLAs and KPIs. -Make sure to maintain and enhance Customer Satisfaction Index (CSI) -Responible for timely invoicing and overall P&L. The minimum requirement is that Um stipulated in the SDP-3 passed BC is met. -Agree with the customer on project requirements to secure closure of projects and change control for add-on sales. Establish a communication plan/strategy in order to meet stakeholder and cus... - Permanent - Full-time
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