Operations and Maintenance Manager

IBM KENEXA - Motorola - Muscat - To lead and manage the service delivery personnel assigned to the management contracts To manage service delivery procedures, work instructions and other instructions related to successful delivery of agreed scope and contract requirements Provide customers a single point of contact for management and ensure service delivery and SLA compliance. Manage and maintain services scope as per services contract and ensure customers understand their obligations in regard to service deliverables. Manage and oversee the delivery of services by major sub-contractors to ensure all obligatio... - Permanent - Full-time

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