Senior Officer - Customer Services (OMAN AVIATION HANDLING COMPANY)

Oman Air - Muscat - Operation * In conjunction with Manager Passenger Services proactively manage the business unit resources on a shift basis to ensure that service levels are delivered to customers that meet both internal and external KPIs and SLAs while ensuring that SOPs are strictly adhered to. Identify and manage problem areas within the operation, deploying resources as required to meet service delivery targets, whilst ensuring that safety, security and costs are maintained at acceptable levels. Through a “hands on” visible approach, ensure that staff welfare and interests are understood and appropriatel... - Permanent - Full-time

APPLY NOW
more Latest Oman Jobs