Muscat - Company Name: Confidential Location: Oman Responsibilities: · Oversee the operations functions of the hotel · Hold regular briefings and meetings with all head of departments. · Ensure full compliance to Hotel operating controls, SOP's, policies, procedures and service standards. · Lead all key property issues including capital projects, customer service and refurbishment. · Handling complaints, and oversee the service recovery procedures. · Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan an... - Permanent - Full-time
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